With SynergyCheck, identify and know within two minutes of an evolving interface problem
Ever wanted to reduce your system’s MTTR? MTTR (Mean Time To Repair) is a basic measure that represents the average time necessary to restore a failed system. We know your answer is “Yes!” Harris Healthcare’s SynergyCheck Interface Monitor is your answer to proactively monitoring your enterprise’s interfaces 24/7 and automatically notifying you when it detects a problem. This will significantly reduce your MTTR.
Your MTTR can be split in to 4 phases:
Quite often, “identifying” that an issue exists and then trying to “know” what and where the problem is accounts for more than half of an outage. Time = money!
Here are some scenarios we observe on a regular basis:
With SynergyCheck Interface Monitor, we want to take the “IK” (Identify and Know) out of your system outages, significantly reducing your MTTR. “Identify” and “Know” within two minutes of the problem starting with SynergyCheck Interface Monitor and you will be able to have your systems operating again—before your users are impacted or even knew a problem existed.
Here’s what your MTTR will be with SynergyCheck monitoring your interfaces:
Proactive interface monitoring solution
Just as the blood flowing through our veins is vital for our survival, data flowing between your systems is vital to your organization. SynergyCheck Interface Monitor provides you with real-time monitoring of all your Clinical, Financial and other interfaces 24/7 to ensure your data is always flowing. When SynergyCheck detects a problem, it will quickly notify responsible individuals, and provide them helpful information to assist in remediation of the identified problem.