With SynergyCheck, identify and know within two minutes of an evolving interface problem
Ever wanted to reduce your system’s MTTR? MTTR (Mean Time To Repair) is a basic measure that represents the average time necessary to restore a failed system. We know your answer is “Yes!” Harris Healthcare’s SynergyCheck Interface Monitor is your answer to proactively monitoring your enterprise’s interfaces 24/7 and automatically alerting you when it detects a problem. This will significantly reduce your MTTR.
Your MTTR can be split in to 4 phases:
Quite often, “identifying” that an issue exists and then trying to “know” what and where the problem is accounts for more than half of an outage. Time = money!
Here are some scenarios we observe on a regular basis:
With SynergyCheck Interface Monitor, we want to take the “IK” (Identify and Know) out of your system outages, significantly reducing your MTTR. “Identify” and “Know” within two minutes of the problem starting with SynergyCheck Interface Monitor and you will be able to have your systems operating again—before your users are impacted or even knew a problem existed.
Here’s what your MTTR will be with SynergyCheck monitoring your interfaces:
Benefits of the solution